Saratoga Casino Hotel
Ce que disent les invités
Really, great price ON GREAT ROOMS off season, the two food venues were both just not ready for prime time. The casual bar/pub in the casino left me sitting for 20 minutes with out coming to take my order while I watched them clean and stock the bar with 4 or 5 staff they ignored me until I got up went to the bar paid for my beer and left. I went to Mortons, was seated ordered and had a good meal, but my order for coffee and dessert was a disaster... the coffee was cold and spilled all over the saucer. The cup logo said LAVAZZA. If it was Lavazza, I'll eat my hat. Although I've never had tepid Lavazza, so who knows. The dessert creme Brulee never made it. Good server, but clearly a breakdown in how staff was organized so the server really didn't know what was or was not delivered and didn't follow up. Dissapointing.
Frank
avril 2025
We had a wonderful experience at this hotel! The location is excellent—just outside downtown Saratoga, offering both convenience and a peaceful setting. The staff were warm and welcoming, and our room was spacious and comfortable. We also appreciated the vast free parking and the easy access to the pool and gym. A highlight of our stay was the wonderful steakhouse for dinner—absolutely top-notch!
Sandrine
janvier 2025
This hotel has a gorgeous lobby! Our room was spotless, spacious, and nicely furnished with two queen beds and a refrigerator. The bathroom was also large, with clean, contemporary fixtures and good lighting. We used and appreciated the free shuttle service one evening for dinner downtown. The parking lot is huge and parking is free. This hotel was a good choice even though we weren't at all interested the casino. Fortunately, the casino wasn't a distraction since it's separated from the hotel side of the complex. A very comfortable and welcoming stay!
Marina
octobre 2024
Very comfortable with a perfect location near the Saratoga track and short ride to downtown shops and restaurants. The room was spacious with fridge and coffee service. Plenty of parking with a great plus- shuttle service to major sites. Hotel also offered a convenient vending area for snacks and drinks. Loved that we could see steeple chase horse workouts from our window.
Arlene
août 2024
The grounds were stunning! The hotel was super clean and beautifully furnished and decorated. EVERY staff member greeted us and were super friendly and helpful. The shuttle to and from the concert they provided was an added bonus; we will never forget our driver, Art! Relaxing with our morning coffee while watching the horses is something we'll never forget. I'm already booking several dates into the future!!!
Buchanan
juillet 2024
Everything from start to finish was perfect! We came up for my daughters graduation at SUNY Albany. I had booked a room and asked for a room next to elevator due to mobility issues. Upon arrival, I was told by Darlene at the front desk we were upgraded to a certain suite that was closer to the elevator. Little did she know it was the same suite i had stayed in last time with my boyfriend who had sadly passed away. So it was such a pleasant surprise and a sign from him I feel. The staff went above and beyond during our stay. Darlene took pics of my mom, daughter and I the next day before leaving for graduation. We felt like family by the time we left. I've stayed here a few times. Rooms are gorgeous, hotel in general is, Morton's steakhouse is top notch and I recommend also! Thank you for making our stay so special!
Jasmine
juin 2024
Park the car and stay without driving around. Morton’s Steakhouse is great. Ask to sit in Kelly’s station. Casino is fun. Hotel room was large and clean
Barbara
janvier 2025
The hotel was very clean . The staff was unbelievably knowledgeable & quick to respond to any wants or needs. The pool & pool area is spotless ! It was really cool 😎 at night being in the pool watching the fire 🔥 in the fire pit through the glass ! ( My family enjoyed that most !) The hotel has an amazing amount of parking & is only about 7 minutes for the downtown shopping area !
Phyllis
octobre 2024
Room was nice and had a large bathroom. The pool was a decent size and the jacuzzi was hot and relaxing. The shuttle that took us to the Saratoga Performing Arts Center for a concert was fantastic. The driver was super friendly and conversational, but still drove safely and in a timely manner.
Amowers
août 2024
The Hotel lobby was so big I felt like i was in the movie Pretty woman. Especially since my gf dressed like a hooker for the Lainey Wilson concert
Larry
juin 2024
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